Quality Control of Emergency Dental Care in Mures County

Dorner, Kinga; Kerekes-Mathe, Bernadette; Kis, Melinda; Bors, Andreea; Molnar-Varlam, Cristina; Nimigean, Vanda Roxana; Nimigean, Victor; Szekely, Melinda

Kinga Dorner, Bernadette Kerekes-Mathe, Melinda Kis, Andreea Bors, Cristina Molnar-Varlam, Vanda Roxana Nimigean, Victor Nimigean, Melinda Szekely

Quality Control of Emergency Dental Care in Mures County

Abstract:

Satisfaction of dental patients is an indicator of the quality of dental health care, and it is a patient-based outcome measure. The main objective of this four-year retrospective questionaire based study was to assess the satisfaction of patients who attended the Dental Emergency Medical Office at Mobile Emergency Service for Resuscitation and Extrication Tirgu Mures between 2014-2017. A total of 909 questionnaires were completed in the analyzed four-year period. The average value of staff scoring, waiting time to take over by the medical staff, doctor's time for consultation, the clarity of information received about investigations and medical procedures performed lead to a satisfaction percentage of 95.2% The score on the quality of the received medical services resulted in a satisfaction rate of 95.6% The results of the study confirmed the necessity of setting up this type of dental office that is available to all those affected by dental diseases requiring emergency treatment.

Keywords:
satisfaction; dental emergency treatment; retrospective questionnaire-based stud

Issue: 2019, Volume 70, Issue 12

Pages: 4169-4174

Publication date: 2020/1/20

https://doi.org/10.37358/RC.19.12.7727

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This article is published under the Creative Commons Attribution 4.0 International License

Citation Styles

Cite this article as:
DORNER, K., KEREKES-MATHE, B., KIS, M., BORS, A., MOLNAR-VARLAM, C., NIMIGEAN, V.R., NIMIGEAN, V., SZEKELY, M., Quality Control of Emergency Dental Care in Mures County, Rev. Chim., 70(12), 2019, 4169-4174.

Vancouver
Dorner K, Kerekes-Mathe B, Kis M, Bors A, Molnar-Varlam C, Nimigean VR, Nimigean V, Szekely M. Quality Control of Emergency Dental Care in Mures County. Rev. Chim.[internet]. 2019 Dec;70(12):4169-4174. Available from: https://doi.org/10.37358/RC.19.12.7727

APA 6th edition
Dorner, K., Kerekes-Mathe, B., Kis, M., Bors, A., Molnar-Varlam, C., Nimigean, V.R., Nimigean, V. & Szekely, M. (2019). Quality Control of Emergency Dental Care in Mures County. Revista de Chimie, 70(12), 4169-4174. https://doi.org/10.37358/RC.19.12.7727

Harvard
Dorner, K., Kerekes-Mathe, B., Kis, M., Bors, A., Molnar-Varlam, C., Nimigean, V.R., Nimigean, V., Szekely, M. (2019). 'Quality Control of Emergency Dental Care in Mures County', Revista de Chimie, 70(12), pp. 4169-4174. https://doi.org/10.37358/RC.19.12.7727

IEEE
K. Dorner, B. Kerekes-Mathe, M. Kis, A. Bors, C. Molnar-Varlam, V.R. Nimigean, V. Nimigean, M. Szekely, "Quality Control of Emergency Dental Care in Mures County". Revista de Chimie, vol. 70, no. 12, pp. 4169-4174, 2019. [online]. https://doi.org/10.37358/RC.19.12.7727

Text
Kinga Dorner, Bernadette Kerekes-Mathe, Melinda Kis, Andreea Bors, Cristina Molnar-Varlam, Vanda Roxana Nimigean, Victor Nimigean, Melinda Szekely,
Quality Control of Emergency Dental Care in Mures County,
Revista de Chimie,
Volume 70, Issue 12,
2019,
Pages 4169-4174,
ISSN 2668-8212,
https://doi.org/10.37358/RC.19.12.7727.
(https://revistadechimie.ro/Articles.asp?ID=7727)
Keywords: satisfaction; dental emergency treatment; retrospective questionnaire-based stud

RIS
TY - JOUR
T1 - Quality Control of Emergency Dental Care in Mures County
A1 - Dorner, Kinga
A2 - Kerekes-Mathe, Bernadette
A3 - Kis, Melinda
A4 - Bors, Andreea
A5 - Molnar-Varlam, Cristina
A6 - Nimigean, Vanda Roxana
A7 - Nimigean, Victor
A8 - Szekely, Melinda
JF - Revista de Chimie
JO - Rev. Chim.
PB - Revista de Chimie SRL
SN - 2668-8212
Y1 - 2019
VL - 70
IS - 12
SP - 4169
EP - 4174
UR - https://doi.org/10.37358/RC.19.12.7727
KW - satisfaction
KW - dental emergency treatment
KW - retrospective questionnaire-based stud
ER -

BibTex
@article{RevCh2019P4169,
author = {Dorner Kinga and Kerekes-Mathe Bernadette and Kis Melinda and Bors Andreea and Molnar-Varlam Cristina and Nimigean Vanda Roxana and Nimigean Victor and Szekely Melinda},
title = {Quality Control of Emergency Dental Care in Mures County},
journal = {Revista de Chimie},
volume = {70},
number = {12},
pages = {4169-4174},
year = {2019},
issn = {2668-8212},
doi = {https://doi.org/10.37358/RC.19.12.7727},
url = {https://revistadechimie.ro/Articles.asp?ID=7727}
}

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